BostonCoach Launches New, Improved Web Site

Technology investment offers functionality not previously available in the industry,
makes bookings more efficient for clients

BOSTON, MARCH 17, 2009 – BostonCoach today announced that it has launched a new version of its Web site (www.bostoncoach.com) to provide clients unique online booking functionality previously not available in the industry. The site has been designed to give bookers real-time control of travel arrangements for travelers constantly on the move. It provides an improved client experience with more flexibility, efficiency, control and access to more information for bookers when scheduling and managing ground transportation for executive, personal or events travel.

An easier-to-use and improved booking channel for customers that has the look and feel of a sophisticated travel site, www.bostoncoach.com has been completely rethought and re-engineered and offers a number of new features not available on other ground transportation sites, including:

• Save ride as a draft: Enables individuals to interrupt a booking transaction and revisit it later or to save a reservation for similar future trips;
• Auto-complete: Saves time and increases accuracy by checking against a database and enabling users to automatically complete location information being entered;
• Book to points of interest: Allows users to enter a destination name, for instance a hotel, restaurant or office tower, saving time and improving efficiency; and
• Control Center: Provides online bookers the ability to manage reservations, preferences and information for themselves and others, such as:
  • Sort multiple bookings by traveler, date or location for easier management;
  • Manage rides in real-time to modify times and locations, if necessary for changing schedules;
  • Add or delete delegates and travelers seamlessly for increased flexibility.

The site enables customers to register online without using a credit card (unlike many other sites), obtain accurate online quotes in real time and to continually check the progress of their reservation with a ride details pane. Additionally, users can quickly and easily book additional reservations from an existing booking. For instance, the system will automatically populate appropriate fields when users choose to book a ride at my destination, book a ride like this one, or book a return trip. Individuals also are able to reconcile associated expenses more quickly because they can obtain receipts online as soon as receipts are ready.

“Our new site recognizes the fact that people want to have a deeply interactive experience when booking through our Web channel,” said BostonCoach president and CEO Larry Moulter of the new site. “Executives and people in general are constantly on the move. Schedules aren’t static and our new site recognizes that by giving online bookers greater control over the entire process. The site illustrates our commitment to providing the best customer experience possible and positioning our company for future success.”

Additionally, Best of Boston, BostonCoach’s destination-management company, has launched a new site. The site’s look and format mirror the BostonCoach site and can be found at www.bestboston.com.

In conjunction with its site launch, BostonCoach is conducting a special promotion that can earn free rides for bookers. Once 10 rides booked through www.bostoncoach.com are completed within 12 weeks, (no matter who they’re booked for) the booker is automatically sent a promotion code for a free ride worth $150. Please visit www.bostoncoach.com/freeride for more information.

About BostonCoach BostonCoach operates sedans, limousines, vans, SUVs, business-class vans and motor coaches for transfers, group transportation and road show services. With superior technology and customer service, BostonCoach assists corporate clients with the comprehensive management of corporate transportation programs and event services across six continents, 37 countries and thousands of cities in more than 300 markets.